main-logo-solid
©2023 Insight Partners

Best Practices in Building Customer Success Teams

Insight Onsite / May 18, 2015

Insight Venture Partners & Gainsight, an enterprise customer success management platform helping companies in the subscription economy monitor the health of their existing customer relationships, recently hosted a webinar on Customer Success best practices for SaaS retention. In the presentation we discussed the crucial metrics & KSF's for building a high performing Customer Success Team.

Click here to watch the presentation.