SECTOR: Infrastructure Software
STATUS: Inactive
WEBSITE: www.voicegenie.com
LOCATION: Americas
VERTICAL: Business Software
TEAM MEMBERS: Hilary Gosher, Jeff Horing

VoiceGenie Interactive Voice Response (IVR) software platforms provide the most flexible open standards infrastructure for supporting next-generation speech-enabled contact centers. VoiceGenie’s platform is renowned for excellence in VoiceXML and also supports other emerging standards such as CCXML, X+V, SIP and MRCP. Deploying speech solutions with the VoiceGenie platform results in the lowest total cost of ownership and the best overall solution in terms of reliability and performance. VoiceGenie software powers some of the largest IVR deployments in the world. Our customers include leading organizations such as Scotiabank, Sony, AIG, AT&T;, Air Canada, Bank of New York, Bell Canada, Citibank, Eastman Chemical, France Telecom, Hertz Germany, India Times, Merck, Motorola, Netflix, New York Daily News, SCANA.

VoiceGenie was acquired by Alcatel SA in May 2006.

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