Insight’s Periodic Table of SaaS Financial & Operating Metrics
Insight Onsite
For SaaS businesses, growth is life. In pursuit of life-sustaining capital, SaaS leaders are searching for the secret formula to scale faster and…
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Customer Success, Marketing, Product & Technology
Meg Fitzgerald, Samma Hafeez, Andrew Korbel, Courtney Zessar
Does Your Business Have a Customer Listening Strategy?
In this blog post, we discuss the need for subscription businesses to adopt a deliberate customer listening strategy. We offer recommendations as…
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Customer Success, Marketing, Product & Technology
Meg Fitzgerald, Samma Hafeez, Andrew Korbel, Courtney Zessar
Voice of the Customer: Lessons Learned from the Insight Portfolio
“Voice of the Customer,” referred to commonly as VoC, has become a widely accepted vehicle to mature organizational customer centricity. But what…
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The Best Product Teams Crave Truth and Do Math
Hope Gurion
A major threat to the success of any product is the unfounded feeling of certainty. In a related post, The Behavioral Scientists’ Guide to Better…
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7 Things to Include in Every Board Deck
Insight Onsite
At Onsite, we work closely with executive teams to drive growth, scale operations and achieve better and faster results. As a result, we have…
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Insight’s Periodic Table of SaaS Sales Metrics
Insight Onsite
Healthy growth for a SaaS company starts and ends with a strong go-to-market motion, because predictability and repeatability are the basis of scale…
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Dear CEO, Please Get Yourself a COO!
Peter Segall
Peter Segall is a Managing Director at Insight Partners. He is also a CEO with a successful track record of growing software and service businesses…
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The Journey to Building a Successful Partner Program for Your Software Business – Step 2 of 6
Meg Fitzgerald
Step 2: Define The first post in this series dove into the first step in the 6-step journey to building a successful channel for your software…