Companies

Overview

Xchange, formerly named Exchange Applications, helps companies earn a greater share of their customers’ business through relevant, personalized customer communications. Xchange provides the only eCRM software and services solution that enables clients to customize offers based on profile information, synchronize offers across all customer channels in real-time, and track the responses. As a result, companies can improve their ability to acquire and retain customers and make customer relationships more profitable. Approximately 250 of the world’s most innovative companies, including Citigroup, DaimlerChrysler, drugstore.com and Vodafone are using Xchange’s solutions to drive personalized communications to one billion consumers and businesses around the globe.