Data that delivers: Azara Healthcare turns complexity into clarity for America’s safety net

Azara is the data engine behind a stronger safety net, connecting providers, payers, and patients to deliver smarter healthcare for the underserved.

Safety net providers—like community health centers, rural health centers, the Indian Health Service, and critical access hospitals—operate with constrained resources but carry outsized responsibility, delivering care to millions of underserved patients in socioeconomically disadvantaged communities and rural areas with limited care access.

Federally qualified health centers alone provide comprehensive primary care to more than 30 million patients. Over 60 million Americans in rural areas rely on local hospitals for emergency and specialized care. While their benefit to underserved populations is significant, safety net providers face extraordinary challenges.

• High-need populations: These patients often have high medical and social needs, including a higher likelihood of being diagnosed with chronic diseases like diabetes and asthma, while facing housing instability or homelessness, and struggling with food insecurity.
• Limited, fragmented funding: Safety net providers operate under significant financial constraints, often navigating multiple sources of funding—from commercial insurance and public insurance (Medicare, Medicaid, CHIP), to federal and state grants, and philanthropy. And, each funding source often comes with its unique set of administrative processes and reporting obligations.
• Resource shortages: Many struggle to meet growing demands due to understaffed teams and outdated systems. In 2024, more than 70% of health centers reported critical staff shortages.

Despite these barriers, safety net providers are leading the charge with value-based care.

Many providers participate in risk-bearing arrangements, such as Clinically Integrated Networks and Accountable Care Organizations. Unlike traditional fee-for-service models, value-based care (VBC) incentivizes providers to proactively manage preventative care, chronic conditions, and comprehensive health. Thriving under these VBC models requires comprehensive patient data and actionable insights delivered in ways that support care teams rather than burden them.

Serving the underserved is one of healthcare’s hardest challenges. As pressure mounts to do more with less, safety net providers will need the right solutions to manage risk, close care gaps, and reduce administrative burden. In particular, purpose-built software and analytics offer an outsized opportunity to streamline staff workflows and focus resources where they can make the greatest difference.

Enter Azara Healthcare.

We invested in Azara Healthcare because its EHR-agnostic population health platform gives every safety net provider organization the infrastructure they need to succeed in an evolving patient, payer, and regulatory landscape. By integrating clinical, claims, and third-party data, Azara DRVS serves as a single source of truth, enabling a more patient-centric, collaborative approach to care. This unified view ultimately documents accountability and proves value to upstream funding sources.

What sets Azara apart is how the technology is infused with the user-centered design and workflow expertise needed to serve these mission-driven providers. The platform is reliable, cost-effective, and equipped to help overburdened teams prioritize their time and energy where it matters most. Azara customers we spoke to during diligence tend to agree:

• “Azara provides so much value – we can target cost savings and monitor care quality metrics. It helps us be proactive…and they understand our unique reporting needs.”
• “Azara is made for the safety net space. It has a lot of out-of-the-box functionality…and their foundational product is always being updated because they know FQHCs have heavy federal reporting requirements.”
• “We are able to better negotiate contracts with payers to receive quality value-based payments when we hit measures across the population, which we can prove with reporting from Azara.”

At Insight, we believe smart software at scale can turn complexity into clarity.

With its recent acquisition of i2i Population Health, Azara is reinforcing its commitment to the entire safety net ecosystem, including health plans and managed care organizations. Delivering high-quality, cost-effective care requires tight, seamless coordination between providers and payers, and Azara and i2i’s combined provider reach, payer connectivity, and product strength make that collaboration more achievable than ever.

Together with i2i, Azara’s data and insights network spans over 1000 safety net provider organizations and touches more than 50 million patient lives across 49 states. This expansive footprint creates an efficient bridge for payers to connect with providers, making Azara an essential cornerstone of infrastructure for advancing shared value-based care goals.

Our healthcare thesis at Insight is grounded in a simple belief: every corner of US healthcare deserves software that drives better outcomes, intuitively “just works” for providers, and ensures every dollar—whether it be from taxpayer, insurance company, or patient co-pay—is used effectively. Azara’s vision, team, and product sit squarely at the center of that thesis, and we’re proud to support their journey in strengthening care for millions of underserved Americans.