Customer Success

Best Practices in Building Customer Success Teams

by Insight Onsite

Insight Venture Partners & Gainsight, an enterprise customer success management platform helping companies in the subscription economy monitor the health of their existing customer relationships, recently hosted a webinar on Customer Success best practices for SaaS retention. In the presentation we discussed the crucial metrics & KSF's for building a high performing Customer Success Team.

Click here to watch the presentation.

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